Hawaii Ratepayers Unhappy with Progress in Solar

Customers think the utility company purposely delays solar installations.

A new opinion poll reveals that Hawaiian Electric (HECO) has a significant public image problem: an overwhelming number of Hawaii residents (94%) support more rooftop solar, and 90% believe that HECO is slowing rooftop solar to protect its profits.

The poll confirms that most residents are very familiar with and supportive of rooftop solar; a third have family members with solar, and more than half have neighbors with solar. Hawaii residents are accustomed to seeing rooftop solar in their communities and they want to see even more of it in the future.

The poll was conducted by Honolulu-based polling firm SMS and commissioned by The Alliance for Solar Choice (TASC), an organization that represents the majority of rooftop solar installations in the United States, including more than seven thousand projects in Hawaii.

“While it should be a point of pride that Hawaii has the highest solar per capita in the country, it shouldn’t give us any reason to slow down,” said Jon Yoshimura, a Hawaii spokesperson for TASC. “The people of Hawaii clearly want and expect more rooftop solar, and are looking to both HECO and to policymakers to advance policies that help increase access for homes and businesses.”

Responses revealed that Hawaii residents are adopting solar not only to save money, but also to drive energy independence for the state. Respondents also accurately identified oil dependence and lack of competition in the utility sector as top reasons driving utility rates.

“Hawaii’s energy landscape is rapidly changing and we need to adopt new policies and business models that support the public’s desire to produce their own clean, homegrown energy,” Yoshimura continued.

Less than half of those surveyed have a favorable opinion of HECO, while 95% have a favorable view of solar power companies. When respondents were informed that the number of solar permits just hit a two year low on Oahu, half said their opinion of HECO declined even further. In short, HECO’s public image is in danger if the utility continues to fall short of public expectations for rooftop solar.

“I decided to go solar for environmental and financial reasons. I was delayed for months–many peoples’ interconnection approvals are delayed for years by the utility as a stalling tactic,” said Nancy Robberson, retired schoolteacher from Kula, Hawaii. “Hawaiian Electric and its subsidiaries should not get in the way of more solar here. Harnessing the sun’s power should be an inalienable right for all.”

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One Response to Hawaii Ratepayers Unhappy with Progress in Solar

  1. Laura H. Reply

    April 24, 2014 at 3:18 pm

    I am an environmentalist who believes in increasing our usage of renewable energy. However, before you print a story like this, I think you need to talk to people on both sides. HECO is having problems handling all of the power produced by rooftop PV panels in the afternoon. The production far outstrips usage at this time and it’s feeding back into the system. There are actual, practical reasons why they might start discouraging adding rooftop solar to their systems. Please report on these as well as the view of concerned citizens.

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